It is all too often that SERVPRO of Laguna Beach/Dana Point is called to a biohazard cleanup site. Most of the time the clean up with be sewage related water from toilets or a sewer back up, some sort of drug related clean up from a drug bust, Animal infestation, hoarding or chemical spills. Every so often SERVPRO of Laguna Beach/Dana Point is called to a job site that comes with a very particular background: Death.
Recently we were called to a job site where a young man was found dead in his home. We were not sure just what steps the family wanted to take, but we were informed that they wanted the affected area cleaned up immediately. We were hired on the spot for both sanitation and repairs and were able to get the job done from start to finish within a week. We pulled flooring where it was affected, sanitized it, and replaced all flooring and boarding that needed to be replaced. We returned the key of the deceased back to his next of kin and thought nothing else of it. We have done many jobs similar to this and have completed each one as swiftly and professionally as we can in order to accommodate the family and friends of those left behind by the deceased.
Yesterday we received a thank you call from the father of the deceased. He was impressed and thankful that we were able to take this stress off his shoulders while he and his wife were in the midst of the grieving process. It isn’t often that SERVPRO of Laguna Beach/Dana Point is called to jobs like this, but we were happy to help this family in their time of need. If you find yourself in a similar situation, please consider us to help your family by giving us a call at 949-831-6201 or visit our website here.
It doesn’t go without saying that all of our employees are hardworking individuals who strive daily to bring forth the best customer service in water/fire restoration and mold remediation. In the month of July 2016 we asked our Crew Chiefs and Project Managers to put forth the name of one of our technicians who was going above and beyond the call of SERVPRO Ready. With unanimous vote and second thought, there was a clear winner that our July Employee of the Month would be Mr. Blas. Among the crew members the stories shared of just how far he goes to care for customers belongings and how quickly and effectively he is able to perform his work duties on the daily really made it clear that Mr. Blas was an employee we are lucky to have. Thanks Mr. Blas for being the hard worker you are and we hope you enjoy the special SERVPRO goodies.
At the start of every year SERVPRO of Laguna Beach/Dana Point lays in front of us a list of community services we would like to be involved in, either as sponsors, volunteers or organizers. With the year half over we have to go back and see our list and start checking some off. So far, we are happy to report that we have quite a few checked off our list:
- Race on the Base 2016 in Los Alamitos proved to be both exciting and helpful. Some of our employees were challenge to run in a 10K (6.2 miles) to help benefit the Wounded Warrior & Rock for Vets Charity projects through the Los Alamitos Air Force Base.
- OC Trail Runin Irvine pushed out employees even further to help raise awareness and funds to support the Irvine Ranch Conservancy. Running a total of 7.1 miles through the trails of the Irvine wild life really helped our SERVPRO of Laguna Beach/Dana Point employees connect with Mother Nature.
- Continuing with the theme to pushing the limits, a few of our employees ran in the Southern California Terrain Race in Lake Elsinore. It was a 5K (3.1 miles), but it included over 15 obstacles such as rope climbing, wall jumping and getting down in the dirty mud. This community services was purely driven to help promote healthy life styles for everyone in our communities.
- Finally coming back closer to home, SERVPRO of Laguna Beach/Dana Point took part in the Los Angeles City of Anaheim Angels 5K and fun Run to help benefit the Angel fund. The Angel fund included involvement with the improvement of Education, Healthcare, Art & Sciences and community related involvement for the youth in the Anaheim area.
- After helping kids in Anaheim we went to Long Beach to do the Wrigley River Run 10K that helped raise funds for at risk youth in the Long Beach area through the Long Beach Neighborhood Foundation (LBNF).
- Finally we recently were able to zone in on helping a community of people that is really close. The Hemophilia Walk in Los Angeles was amazing and helped to raise funds and awareness for those with various levels of Hemophilia.
We have many more community involved runs, charities and events coming up through the next couple of months, so be sure to check in on our SERVPRO team and our events here. If you would like to get involved with us feel free to contact us at 949-831-6201 or online here. We would love to be more involved with our communities in and outside the Anaheim Area. To see a few snap shots of the fun we had in helping our communities, check out our pictures here.
Recently SERVPRO of Laguna Beach/Dana Point responded to a water damage caused by a plumber working on a separate area of the building. The building was a multiunit apartment complex. This plumber was fixing a pipe that had burst in the slab. They had rerouted the line through the walls and had just turned the water back on, when disaster struck. Immediately after he turned the water back on a supply line under the kitchen sink burst, causing it to flood the upstairs apartment and cascaded down into the two apartments below.
The plumber, who also performs water damage restoration, tried to send their crews out and bill the owners insurance company. However, when the claim was reported SERVPRO of Laguna Beach/Dana Point was dispatched immediately. The restoration crew that the plumber had sent out was not capable of performing the job correctly. They gave no consideration to possible asbestos testing or abatement being needed. In addition, they did not have the correct tools to properly diagnose the extent of the water damage. They simply wanted to cut out all the dry wall in the entire unit and set up lots of equipment to dry the framing. Doing so would have displaced the families in all three affected apartments.
SERVPRO of Laguna Beach/Dana Point was able to help avoid an even larger disaster. We were able to dry most of the affected areas in place as well as prevented the families in the apartments from having to be moved out. This saved the insurance company and the building owner THOUSANDS of dollars in unnecessary expenses. Every day we see plumbing companies trying to start a division which does water damage restoration. Most of these companies do not have the first clue as to how to properly dry down a structure, minimize damage and prevent any further environmental exposures. They seem to think that all you have to do is set up air movers and dehumidifiers and bill the insurance company large amounts of money. So the next time you have a slide of water damage in your building, call the people who know how to get the job done right the first time and don’t have dollar signs in their eyes.
Call today at 949-831-6201 or contact us online here.
Check out a list of our qualifications here.
Ventilation systems are often the biggest culprit in poor indoor air quality. It either is too clogged to get proper ventilation or it is pushing around things that can cause more harm than good throughout the office or home. If your HVAC has been operating for some time without attention, it could be circulating a number of things that cause employees to be at health risk, such as: dust, pollen, odors, dirt/debris and other contaminants.
SERVPRO of Laguna Beach / Dana Point can help with routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment and the people who work or live in the building.
Whenever a cleaning isn’t required, we will make recommendations about the best way to address any indoor air quality concerns. The benefits of servicing your HVAC unit include:
- Helps to restore peak energy efficiency.
- May help to eliminate offensive odors.
- Helps reduce the potential for mold growth.
For more information on HVAC and air duct cleaning, call us today, (949) 831-6201 or feel free to contact us here.
A few years ago, in March 2013, SERVPRO and the American Red Cross began a partnership that would soon grow into a beautiful community based program. We recently renewed this partnership in January 2016 with a new outlook and new plan in place for how we will be able to help our communities even more. From last year’s push of assisting in a variety of home owners, business owners and commercial property owners in setting up an Emergency Readiness Plan (ERP), to the now working even more closely with supporting Disaster Responders for the Home Fire Preparedness Campaign.
This new way of helping our community is going to be wonderful to focus on the residential community. With our support with the Disaster Responders, it will make it possible for them to assist affected families with quicker relief, better information and more up to date technology by providing trained volunteers, supplies and the proper emergency response vehicles. As a huge bonus, our involvement will also help transform community sites into shelters.
Moving forward, SERVPRO of Anaheim West will be working closer with the local fire departments and fire safety companies to spread the word about the urgent need to be as best prepared as possible for when disaster strikes. We will now be an even bigger part of the community as we hoped we could be prior, as well as being able to continue to provide excellent service for existing services within the program, like ERPs and community based Fundraisers are just a few examples of the continuing work we provide, we will also be allowed to interact with the community on a multitude of levels. Be sure to be on the lookout for your local SERVPRO at the next school function, city fair, fire safety community course and many more to come.
For other community events we have coming up please see us here and to see past community event involvement please see us here. If you have any questions that you would like directly answered please give us a call at 949-831-6201.
The Long Beach Neighborhood Foundation (LBNF) is a 501c3 nonprofit organization committed to organizing and sponsoring athletic events and programs in Long Beach that promote community involvement, education, tolerance, and a healthy non-violent lifestyle, particularly among the City’s at-risk youth. Some of our SERVPRO employees took part in this as a means to help raise awareness and growth. Great job everyone. Looking forward to next year already!
If you are interested in getting in touch with us for other community involved events, please feel free to reach out to us here or give us a call at 949-831-6201. Se habla Espanol.